Gen-Z shopping Personal service
Add personal shopping to today's guest experience
Offer the personal care and comfort of personal, live chat shopping to ensure guests' peace of mind also means guests enjoy their stay.
Give guests the ability to shop enjoyably in your destination right on their phones.
Guests engage your preferred vendors conversationally, for the highest levels of personal service.
Provide personalized shopping and entertainment experiences tailored for each guest's comfort.
Stand out throughout the booking journey by showing you're taking care of a guest's entire stay.
Grow guest engagement with a mobile shopping amenity that enables guests to enjoy shopping personally and enjoyably.
The nJoy concierge module has all the tools you need for your concierge services to provide guest support when needed, whether to assist with discovery or arrange delivery.
![[TESTOMIAL IMAGE]](/img/testimonials/christine-peria.png)
"New customers discover our store, engage us personally through nJoy live‑chat shopping, and then enjoy purchasing right in the conversation.
Christine Moon
Creative Director, PERI.A
Your hotel and destination thrive together.
For your hotel:
Connect guests comfortably
with in-destination experiences
they can acquire enjoyably
on their mobile device
For your destination:
Support visitors
throughout their customer journey
with the personal touch that
builds demand for travel
Fine tune your messaging to speak to the leisure guest
The leisure segment is set to increasingly dominate travel.
Your destination is an important driver of this segment's booking decisions. They’re looking for things they can enjoy safely. Stand out throughout the booking journey with personal, in-destination shopping.
83% of guests consider shopping an important part of their trip. 51% of luxury purchases made by millennials were made during travel.
Inspire their return with the platform that puts your destination safely in‑hand.
Guests connect conversationally with your preferred in‑destination businesses through multimedia live-chat.
Guests experience all your destination offers right on their phone throughout their booking journey and stay.
Preferred vendors create personalized shopping and entertainment experiences for guests that maximize comfort.
Guests enjoy purchasing items right in live-chat on their phones, all thanks to you.
Deploy nJoy Shopper easily inside your own hotel app
Our powerful SDKs and APIs mean it’s easy to integrate nJoy inside your existing apps to increase their value for guests - past, present and future.
Drive app adoption and engagement with fresh actionable content for guests.
Promote on-property events and specials.
Get our Hospitality Revenue Guide and Calculator to see how helping your guests today can generate a brand new revenue stream for your property tomorrow.
"What's better than kicking back on vacation and live‑chatting personally with great local shops?
Traci K.